Q: What are our booties and clothing made from?
A: See below for material information:
- Our booties are made from premium weight quilting cotton for our outer layer, lined with an anti-pilling fleece for the lining and polyester/rayon for a none-slip sole
- Our clothing items are made from a variety of Jersey and French Terry, or Bamboo Rayon fabrics with a content of, 95% cotton/5% Lycra, or 95% Bamboo Rayon/5% Lycra
Q: How do I determine what size Bootie I need?
A: See sizing chart below:
|Bootie Size||Bootie Length|
|0-3 months||3.5 inches|
|3-6 months||4.0 inches|
|6-9 months||4.5 inches|
|9-12 months||5.0 inches|
|12-18 months||5.5 inches|
|18-24 months||6.0 inches|
The chart above indicates the finished sole sizes for the Stay-On-Booties. As the booties are handmade they may differ slightly in true finished sole size, if you find yourself in-between sizes, please size up. You the purchaser are responsible for choose the best size fit for your babe. If your babe is on the plush side of life, please take that into consideration when selecting a size, and a recommendation of sizing up 1 or 2 sizes is recommended.
Q: What if the pieces I ordered don't fit?
A: You are responsible for choosing the correct sizing for the booties and clothing items, if they arrive and are not the correct size, no return will be accepted
Q: What are my shipping options?
A: Shipping is a flat rate of $15.00 from British Columbia to Manitoba, $18.00 from Quebec to Newfound Land, and $20.00 to the Territories, which will also include a shipment tracking number. All orders will be shipping with Canada Post. You can ship 1 pair of booties letter mail, untracked for $5.00, at the risk of you, the purchaser.
Q: Where do my orders ship from?
A: All orders ship from Edmonton, AB
Q: Can I pick up my order?
A: Local Pick up is an option. Please uses the shipping option "Local Pickup" at checkout, and email firstname.lastname@example.org to make pickup arrangements
Q: How long does it take to process and order for shipping?
A: Please allow 5-7 days for orders to be processes for shipping